How AI could be a gamechanger for small medium businesses 

Jyotsana Sabharwal, alumnus (2020-22 batch) of Apeejay School of Management (ASM), Dwarka under the mentorship of  Prof. Anuj Kumar, Assistant Professor at ASM recently published a chapter in the Elsevier book “Computational Intelligence in Manufacturing”. The title of the chapter is “Scope of industry 4.0 components in manufacturing SMEs”.

In this chapter, Prof. Anuj Kumar and Jyotsana Sabharwal along with other co-authors Dr. Monika Arora, Former Associate Professor at ASM Dwarka, Dr. Purvi Pujari from Bharati Vidyapeeth’s Institute of Management Studies and Research, Navi Mumbai, and Dr. Apoorva Buttan from Amity School of Communication, Noida have talked about the difference between computational intelligence and artificial intelligence. They have also discussed the application of artificial intelligence and computational intelligence on SMEs. The authors talked about model formulation and barriers of adoption of technology in manufacturing. 

Answering why she decided to work on this research topic, Jyotsana said, “Artificial Intelligence has become the need of the hour as it has already proven to be beneficial in all industries, including manufacturing, technology, banking, education, marketing, and so on. Specifically in the manufacturing industry, leveraging AI is proving to be a game changer by bringing greater efficiencies, lowering costs, improving quality and reducing downtime. This technology will be benefiting both the large as well as small scale manufacturers. Thus, a research study on its adaptation in the manufacturing sector was like a new discovery.”

She further narrated, “ It takes a lot of time to research deeply about any topic. It requires digging into the topic, structuring it, creating hypotheses, checking it and then bringing it in on board. I am very grateful to Anuj Sir  who guided me on how to structure the content and bring the information into paragraphs.”

The ASM alumna is immensely motivated to pursue her career in research. Currently, she is working with Protiviti Inc., a global consulting firm in Gurgaon as a Research Associate. 

Prof. Kumar, who is doing his  Ph.D in the SMEs domain, further highlighted the relevance of this research topic in today’s time. “At present, we are focusing on sustainable operations of SMEs and if they apply technology in manufacturing, it will help them to achieve sustainable goals,” he said.

This book, Elsevier, comes under the category of Woodhead Publishing Reviews.