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Master the art of phone screen interview

Here are 4 tips to ace the process

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Phone screen interviews are a crucial step in the job application process, serving as a preliminary assessment of a candidate’s qualifications and suitability for a position. And so, mastering the art of answering questions during a phone screen interview is essential to progress to the next stages of the hiring process. 

In this article, let’s explore four valuable tips to help you navigate and excel in phone screen interviews:

Prepare in advance: Before the scheduled phone screen interview, take the time to research the company, the role you’re applying for, and any recent news or updates related to the organisation. Familiarise yourself with the job description and requirements, and identify key skills and experiences that align with the position. Additionally, review your resume thoroughly, ensuring you can speak confidently about your past experiences, accomplishments, and how they relate to the job at hand. It’s also beneficial to anticipate common interview questions and practice your responses. This preparation will not only boost your confidence but also allow you to articulate your thoughts clearly and concisely during the phone screen.

Create a quiet and professional ambience: One of the challenges of phone screen interviews is the lack of face-to-face interaction, making it crucial to establish a professional atmosphere during the call. Find a quiet and comfortable space where you won’t be interrupted, and make sure your phone has a strong and reliable signal.
Eliminate potential distractions and inform those around you about the scheduled interview to minimise interruptions. Creating a quiet and focused environment will allow you to concentrate on the questions asked and respond thoughtfully, showcasing your professionalism to the interviewer.

Listen actively and clarify: During a phone screen interview, it’s essential to actively listen to the questions asked by the interviewer. Take a moment to comprehend the question fully before responding. If you’re unclear about any aspect of the question, don’t hesitate to seek clarification. Asking for additional information demonstrates your commitment to providing accurate and relevant responses. When answering, focus on addressing the core of the question and avoid unnecessary elaboration. Be concise while ensuring that your response effectively highlights your skills, experiences, and suitability for the role. Remember that clarity and relevance are key when communicating over the phone.

Highlight your achievements: When responding to questions, emphasise your achievements and back up your statements with specific examples from your professional background. Use the STAR method (Situation, Task, Action, Result) to structure your answers, providing a clear and organised framework for your responses.
By showcasing tangible accomplishments and illustrating how your skills were applied in previous roles, you not only validate your qualifications but also provide the interviewer with a deeper understanding of your capabilities. This approach helps you stand out as a candidate who not only possesses the necessary skills but has a track record of success.

Finally, it’s important to make the interview engaging and conversational. Don’t be afraid to ask questions.

Harshita is Assistant Editor at Apeejay Newsroom. With experience in both the Media and Public Relations (PR) world, she has worked with Careers360, India Today and Value360 Communications. A learner by nature, she is a foodie, traveller and believes in having a healthy work-life balance.

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