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Microsoft drives healthcare innovation through AI collaborations

In a landmark stride towards revolutionising healthcare, Microsoft is translating the promise of Artificial Intelligence (AI) into tangible collaborations with healthcare organisations and partners. Just over a year ago, the advent of generative AI sparked enthusiasm within the healthcare industry, holding the potential to yield real-world outcomes beneficial for clinicians, patients, and health systems. Microsoft’s commissioned study through IDC reveals a significant surge in AI adoption, with 79% of healthcare organisations currently leveraging AI technology.

At the 2024 HIMSS Global Health Conference & Exhibition, Microsoft spotlights the transformative impact of generative AI solutions through collaborations with leading healthcare providers. Stanford Medicine, in collaboration with Microsoft, has implemented Nuance Dragon Ambient eXperience Copilot (DAX Copilot) to streamline administrative tasks, aiming to alleviate physician burnout and enhance patient care.

Preliminary surveys indicate high user satisfaction, with 96% of physicians finding DAX Copilot easy to use and 78% reporting expedited clinical notetaking.

WellSpan Health also embraces DAX Copilot, enhancing patient-physician interactions during both in-person and telehealth visits. The generative AI solution automates clinical note drafting, allowing physicians to focus on patients without the distraction of manual documentation. The initiative aligns with WellSpan’s commitment to improving care experiences and addressing physician burnout by providing innovative tools for enhanced efficiency.

In a strategic collaboration, Providence and Microsoft leverage Microsoft Cloud for Healthcare and Azure to accelerate AI innovation. The focus is on delivering AI-powered applications to improve interoperability, generate clinical insights, and enhance care delivery. This collaboration builds upon past successes, including Providence’s migration to cloud solutions and the adoption of AI-powered applications like Nuance’s DAX Copilot.

Reinforcing its commitment to responsible AI, Microsoft joins the Trustworthy & Responsible AI Network (TRAIN), a consortium of healthcare leaders aimed at operationalising responsible AI principles. As the technology-enabling partner, Microsoft collaborates with leading healthcare organisations to share best practices and provide tools to ensure safe, fair, and responsible AI use.

Microsoft’s ecosystem of trusted partners plays a pivotal role in driving innovation. Cognizant announces the integration of Microsoft Azure OpenAI Service and Semantic Kernel within TriZetto Assistant on Facets, enhancing productivity and efficiency for healthcare payers and providers. Additionally, Microsoft for Startups collaborates with the American Medical Association’s Physician Innovation Network, extending opportunities for startup founders to connect with industry leaders and healthcare experts.

The culmination of these collaborations underscores Microsoft’s commitment to fostering innovation in healthcare through generative AI. As the healthcare industry continues to evolve, Microsoft aims to empower providers and partners with cutting-edge, responsible AI technologies, contributing to enhanced experiences and outcomes for clinicians and patients alike.

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