Is emotional intelligence playing a key role in the hiring process?

In the ever-evolving landscape of the professional world, companies are placing increased emphasis on a candidate’s emotional intelligence (EI) during the hiring process. Organisations are realising that technical skills alone do not guarantee success in today’s dynamic. Thus, emotional intelligence, often considered a key factor for success, is gaining recognition for its profound impact on workplace dynamics, team collaboration, and overall organisational effectiveness.

Why this move?

One of the primary reasons companies are prioritising emotional intelligence is its direct correlation with effective leadership. Leaders with high emotional intelligence can navigate complex interpersonal relationships, inspire and motivate their teams, and handle challenging situations with resilience. This, in turn, contributes to a positive work culture and improved employee engagement.

Moreover, companies recognise the role emotional intelligence plays in fostering strong communication skills. Individuals with high EI are often adept at empathetic listening, conflict resolution, and clear articulation of ideas. Effective communication is the backbone of successful teamwork and collaboration, making emotionally intelligent employees valuable assets for achieving organisational goals.

Another driving force behind the emphasis on emotional intelligence is its impact on employee well-being. The ability to manage stress, cultivate resilience, and build positive relationships contributes to a healthier and more supportive work environment. Companies are acknowledging the importance of mental and emotional wellness, understanding that a workforce equipped with emotional intelligence is better equipped to handle challenges and maintain overall job satisfaction.

Furthermore, as companies increasingly focus on diversity and inclusion, emotional intelligence plays a pivotal role in creating an inclusive workplace. Emotionally intelligent leaders and employees are more likely to understand and appreciate diverse perspectives, fostering an environment where everyone feels valued and heard.

Strategic way forward

Kshitij Kumar Singh, Head – Corporate Relations at Apeejay Stya University, Gurugram, highlights that companies are incorporating several strategies to assess emotional intelligence during the hiring process. These strategies aim to build teams that not only have the necessary technical skills but also possess the emotional intelligence required for effective collaboration, communication, and overall success in the workplace.

All in all, the prioritisation of emotional intelligence in hiring is a strategic move by companies to build resilient, collaborative, and inclusive workplaces. The organisations are recognising the multifaceted benefits of employees with high emotional intelligence. It is likely that this trend will continue to shape the future of talent acquisition.