Virtual vs. Physical job interviews: Which one is trending?

In recent times, virtual interviews have become increasingly prevalent as technology continues to shape the way we connect and communicate. The sudden onset of the global pandemic led to the rise of remote working culture. Work from home or anywhere is a new work concept now among employers and employees. And thus, virtual interviews have also been trending to hire potential candidates from across the world. This trend offers both employers and candidates a convenient and efficient alternative to traditional in-person interviews. However, adapting to this new format requires a distinct set of skills and preparations. In this article, we will explore the differences between virtual as well as physical interviews and valuable tips to excel the interview in virtual settings.

Setting and environment

One of the primary distinctions between virtual and physical interviews lies in the setting. Rather than meeting face-to-face, virtual interviews take place online, typically through video conferencing platforms. This change in environment can influence the overall dynamics of the interview. To prepare, candidates should consider the following:

a. Technology check: Ensure your computer, webcam, microphone, and internet connection are all functioning properly. Test the video conferencing software in advance to familiarise yourself with its features.

b. Background and lighting: Choose a professional background to project a positive image to your potential employer. Good lighting is essential as it helps create a clear and well-lit appearance.

c. Minimise distractions: Find a quiet space where you can give the interview without interruptions. Inform household members or roommates about the interview and ask for their cooperation.

Explaining some of the key differences between face-to-face and virtual interviews,  Sagar Rajendra Athale, a Lead Associate-HR at Tata Power and an alumnus of Apeejay School of Management, shares, “The structure of virtual and physical interviews can vary. Virtual interviews often follow a more structured format to ensure smooth communication flow and minimise interruptions. On the other hand, physical interviews may have a more informal and spontaneous atmosphere, allowing for impromptu conversations. Physical interviews provide the opportunity for direct personal interaction, including handshakes, small talk, and a chance to assess the office environment. Whereas, virtual interviews lack this physical presence and may feel more impersonal, but candidates can still establish a connection through effective communication. In physical interviews, face-to-face interactions allow for non-verbal cues like body language and facial expressions. In virtual interviews, communication is mediated through video and audio, which may limit the ability to accurately interpret non-verbal cues.”

Non-Verbal Communication

Body language and non-verbal cues play a significant role in building rapport and conveying professionalism during physical interviews. Although virtual interviews lack a physical presence, candidates can still leverage non-verbal communication effectively through:

a. Eye contact: Look directly at the camera to establish eye contact with the interviewer on the other side of the screen. By doing so, you will convey attentiveness and engagement, just as you would when maintaining eye contact during an in-person interview.

b. Facial expressions: Display genuine interest and engagement through facial expressions. Smile when appropriate, maintain a composed demeanour, and show enthusiasm for the opportunity.

c. Posture and gestures: Sit upright with good posture as it conveys confidence and attentiveness. Be mindful of your gestures, ensuring they are deliberate and professional.

Technical competence

Virtual interviews rely heavily on technology, and being technologically competent can positively influence your performance:

a. Familiarise yourself with the platform: Learn the features of the video conferencing platform such as screen sharing, chat functions, and muting/unmuting. Practice using these features to enhance your comfort level.

b. Test your equipment: Check your microphone and speakers to ensure clear audio. Avoid using the computer’s built-in microphone and opt for a headset with noise cancellation feature, if possible, to reduce background noise.

c. Backup plans: Prepare backup options in case of technical difficulties, such as a phone number to call if the video connection fails. Share your contact information with the interviewer to facilitate seamless communication.

According to Vijay Vardhan Azad, an Advisory Associate – HR at Accenture and an alumnus of Apeejay School of Management, “If you have an upcoming interview scheduled and you have a slow or even fast internet connection, do not attempt to download movies or engage in any other activities during that time period. Instead, dedicate the complete bandwidth to yourself. This will ensure a smooth interview without any voice or video breaks, allowing for a flawless experience.”

Few more tips for interview preparation

While the overall interview process remains the same, candidates should adapt their preparation strategies to fit the virtual format:

a. Research the company: Thoroughly investigate the organisation, its values, and the role you are applying for. Prepare questions that demonstrate your knowledge and interest in the company.

b. Practice answers: Anticipate common interview questions and practice your responses. Virtual interviews may feel slightly more structured, so rehearsing concise and articulate answers can enhance your confidence.

c. Prepare notes and examples: Take advantage of the virtual format by having notes, bullet points, and examples nearby. These can serve as helpful prompts and reminders during the interview.

All in all, virtual interviews bring unique challenges and opportunities for candidates. By understanding the differences between virtual and physical interviews and adequately preparing for the virtual format, candidates can effectively demonstrate their skills and qualifications to potential employers. It isn’t rocket science to master the art of virtual interviews. Just make sure the basics are in place and  you can increase your chances of success while leaving a lasting impression on the interviewer, irrespective of geographical barriers.