AI adoption grows, but workers feel unprepared: Survey

The use of artificial intelligence tools in the workplace has surged, yet many employees feel unprepared to integrate AI into their jobs, according to a recent survey by Jobs for the Future (JFF). The report, released on March 27, found that AI adoption in the US workplace has risen from 8% in 2023 to 35% by the end of 2024. However, only 31% of workers reported receiving AI training from their employers. Those currently enrolled in education or training were more likely to use AI regularly, with 59% using it at least weekly. 

AI is already reshaping the workforce by automating routine tasks and reducing manual work. More than half (57%) of the 2,750 surveyed workers said AI is impacting their jobs, yet 56% admitted they still don’t feel prepared to use it effectively.

The survey also revealed AI’s growing influence on career decisions, with 77% of respondents believing it will affect their jobs in the next 3-5 years. Over half (53%) said they will need to acquire new skills due to AI. The urgency is higher among certain groups, with 70% of workers of color and 56% of those with records expressing a need to upskill.

The lack of AI training is creating a growing skills gap, hindering workers and businesses alike. Many employees feel AI is advancing faster than their company’s ability to train them. They also emphasised the need for soft skills like problem-solving and analytical thinking to effectively leverage AI.

Despite these challenges, most workers remain optimistic about reskilling opportunities. With AI continuing to transform workplaces, experts warn that failing to provide adequate training could widen workforce inequalities.